Publisher Hero™ is a desktop and mobile digital platform that enables Area Directors to attract, capture, nurture, and convert more leads. Our system helps you get more leads by launching lead generating ads on Facebook, purchasing fresh leads in your market, and follow-up with your leads on auto-pilot.

YES! Pub Hero™ is now an official N2 Product provided to Area Directors free of charge.

If you're an existing user, you can continue using your account as usual (after you've migrated your account to our new servers).

For all other ADs - we will be rolling this out to the entire company in January 2026! I know, it's hard to be patient when you look at all the functionality this platform brings to your business, but we promise it will be worth the wait :-)

The only costs you incur are your actual usage charges each month. This includes your phone system (calls, SMS messages, voicemails, etc.) Emails, and any of the built-in A.I. functionality. Over the past year, the average AD spends approximately $8-$15 per month in usage charges.

Pub Hero™ uses a Wallet system for usage billing.

Here's how it works:

- When you first activate your Pub Hero™ account, you'll be charged $10 that gets deposited into your "Wallet" for your account. These funds are used strictly for usage charges

- As you incur usage charges, they are automatically deducted from your Wallet balance

- When you Wallet balance drops below $1 your card on file is automatically charged for another $10 to re-fresh your Wallet

The typical Area Director with 1-2 publications averages between $8-$15 in usage charges each month.

Since this is completely pay-what-you-use, you only pay for your actual usage :-)

Standard Usage Rates:

Voice Calls

$0.014/min

SMS Messaging

$0.0079/message segment (160 characters = 1 message segment)

*Note: Emojis and Images cost an additional 2-5 cents per emoji/image

Email

$0.000675/email

Conversation AI (Booking Bot)

$0.02/message

Content AI (Text and Image Creation - typically used in the Social Planner)

$0.09/1000 Words

$0.06/ Image

YES!

But you have to take a few very important steps to make sure your account is updated and activated on our new servers under the N2 Co. umbrella

*Note: If you are at the Fall 2025 conference feel free to stop by our booth and we will migrate your account on the spot! (takes about 5-10 minutes)

- Step 1: Book your Account Migration Zoom call to migrate your account

- Step 2: Attend your Account Migration Zoom call

That's it! Your account is now ready to use under your new, Free Pub Hero™ account (minus usage charges)

If you haven't yet migrated your account click below to book your time as soon as possible. If you fail to migrate your account before the end of September, your account will revert to an inactive status and you will be locked out of Pub Hero™ until the company-wide rollout in January 2026.

Go here to book your Account Migration Zoom call -> https://link.localmarketinghero.net/widget/bookings/account-migration-zoom

They aren't going anywhere - and nothing really changes from what you're used to moving forward.

N2 has brought Mike Skiff & Ariel on board to continue overseeing the Pub Hero™ system, training & development, and direct support for at least the next 12 months, and possibly beyond that.

N2 wants to make sure Pub Hero™ is a raving success!

We are focused on building the direct integrations with all the N2 systems so that data in Pub Hero™ and data in Portal, Pub Manager, etc. stays in sync.

As one of our original Pub Hero™ users, you get the benefit of beta testing all of these new features and functionality as we roll them out leading into the January 2026 company-wide rollout.

Yes! You'll be supported with weekly Office Hours and a robust training library to get up and running as quickly as possible when your account is live in January 2026.

We are also knee-deep in our training and tutorial library to completely overhaul and simplify how to use Pub Hero™ effectively.

When we first launched Pub Hero™ and put together our training and tutorial library, we threw a bunch at you all at once. One of the most common pieces of feedback we get is that the platform can be overwhelming to learn and figure out... so much so that some simply give up.

Good news - we've taken all of that feedback to heart, and we are completely revamping our training and tutorials with a clear focus on the "bare minimum" most important functionality of Pub Hero™ as the focus of our tutorials.

The rest of the training and tutorial library is being organized as a "buffet-style" training portal where you can pick and choose what features you want to use and learn those as you go.

Feel free to shoot us a message here -> [email protected]